FAQ

Our FAQ page provides answers to common questions about therapy, our practice, and how we can support your mental health and well-being.

We get that starting therapy might make you feel exposed, but our kind therapists and support crew are here to assist you through the process, making it as smooth and cozy as we can for you.

Photo of Woman Sitting On Stairs happy, therapy

You can find all our prices listed on our Fees & Billing page.

We accept many insurances. We are also happy to courtesy bill your insurance for any out of network coverage. Our mission is to make mental health treatment accessible to everyone!

We provide a free 15-minute chat so you can check if we’re a good match to team up. To set it up, complete this form, and our client coordinator will reach out to you.

It varies based on your counseling type. Before all sessions, do your therapy paperwork online and bring your ID and any other needed docs like court papers.

For child or teen counseling, your first session is likely a parent meeting, so leave your child at home. Bring their paperwork and any related court docs, like custody orders. We’ll copy them for you and return the originals.

In this session, you’ll see where your child will get therapy, understand how child therapy works, ask questions, share social and developmental history, set goals, and figure out your role in your child’s therapy.

Usually, a parent joins the child in the therapy office briefly at the start to talk about privacy and consent. Then, the parent heads back to the waiting area for the rest of the session.

During this time, the therapist gets to know your child or teen. They’ll talk about goals and start planning treatment based on this and the earlier parent session.

Stone Oak Counselors believes in a collaborate approach in counseling adults, couples, children and teens.

For Child and Teen Therapy:

Usually, your child’s therapist sees them for three sessions, then every fourth appointment is a follow-up with the parent.

During these parent sessions, the therapist updates you on progress and shares skills for you to help your child with therapy goals at home.

However, in many cases, parents might join part or all of a session with their child or teen. This can be important for younger kids facing emotional challenges, so parents can learn skills to help them cope or to build a stronger connection in cases of trauma or attachment issues.

Teens’ parents might also join to work on better communication or learn skills together. Please plan to stay at the counseling center during your child’s appointment, especially in case of emergencies. If you need to bring siblings, discuss it with your child’s counselor considering their specific situation and needs.

For Couples:

Your therapist will probably meet separately with each partner after the first session. You might also need to fill out some assessments to see what’s going well in your relationship and what needs extra support.

After these separate sessions, your therapist will meet you both as a couple to discuss the assessment results and start creating a treatment plan together. You’ll figure out a schedule for therapy that suits both of you, whether it’s hourly sessions, longer ones, or an intensive format.

For Individuals:

Just like with couples, your therapist might give you tests to figure out what you’re good at and where you could improve. Together, you’ll set goals for treatment and know what “feeling better” means for you.

We aim to make a unique treatment plan with you during follow-up sessions. Then, in therapy, you’ll start tackling those goals together.

Everyone, including children, is unique, just like the challenges they bring. Some feel better in 4 to 6 sessions or in one intense session, while others might need longer care.

Usually, clients come in once a week or every other week for around 12-15 sessions. Some prefer longer sessions over a day and find relief from symptoms afterward.

Your counselor will talk about your needs and treatment plan in your first sessions and work with you to create a counseling plan you both like.

Complaints against a therapist may be made through the Texas Behavioral Health Council. You may find the online complaint form here. Or you may reach them by US Post at George H.W. Bush State Office Bldg., 1801 Congress Ave., Ste. 7.300, Austin, TX 78701 or by phone at (512) 305-7700

Please feel free to contact us, and one of our team members would be more than happy to answer your questions.